Cementos Pacasmayo — a Peruvian cement leader investing in new products and in its people — set out to build solid foundations for sustainable growth. Its IT leadership decided to deploy an agile Business Intelligence solution to give the company a real basis for decision-making. The first obstacle wasn’t technology but culture: no BI culture existed, so the very first task was to create the need for it. Before AYNITECH built the Integrated Operations Management Application, the company ran on static reports that added no value, with every area reporting different business numbers.
The concrete problems were clear:
- Information islands across the business
- Conflicting numbers and interpretations of operations management
- Excessive reporting delays — 80% of analysts spent 75% of their time collecting data and building reports by hand
- Waste (mermas) driven by overstock
- Low product quality, dragging down OEE (Overall Equipment Effectiveness)
The Approach
AYNITECH built the “Integrated Operations Management Application” on MicroStrategy — a dynamic reports-and-dashboards application for the Operations area that consolidates the company’s information into a single, automatically updated platform, delivered on both web and mobile. Just as important as the technology was the change management: AYNITECH worked alongside Pacasmayo to educate users on how to read the information and the decisions it could drive, turning an organization with no BI culture into one that manages by data.
The Results — Quantitative
The Integrated Operations Management Application became the highest-ROI case in AYNITECH’s portfolio, delivering roughly US$170,000 per month in combined savings and benefits:
- Analyst productivity: 100% of analysts now make decisions through the platform and spend 85% of their time on analysis and business recommendations (versus 80% of analysts previously spending 75% of their time on manual data collection) — ~US$30,000 per month in savings.
- Waste & stock control: the waste (mermas) indicator improved by 2%, with causes now identified and monitored ahead of time and stock control improved — ~US$60,000 per month in benefit, building gradually from the 5th month.
- Equipment effectiveness: OEE improved by 1.5% — ~US$80,000 per month in benefit, building gradually from the 6th month.
The Results — Qualitative
Beyond the numbers, the application gave Pacasmayo a single platform for analysis — adding value to its data and speed to its management, with lower costs, time savings and far greater centralization of decision-making. Two qualitative gains stood out: the total integration of the company’s data sources and databases, and markedly better management and collaboration around reports and analysis across the organization.
In Their Words
“We had a very static, linear solution that added no value to the information and barely produced simple reports.” — Franz Zárate, BI Lead
“We wanted to add value for our users. The company needed a solution that would cut the complexity and the volume of reports and Excel files it ran on, and at the same time let it anticipate new needs and market shifts in real time. That is when we decided MicroStrategy was the right solution to grow alongside our information needs.” — Alonso Villanueva, IT Manager
“We’re satisfied with the interface — its simple, intuitive way of accessing and analyzing data. We’re now ready to extend MicroStrategy nationwide, across every branch.” — Cementos Pacasmayo
“MicroStrategy has opened the doors to success through an agile, always-useful tool.” — Alonso Villanueva, IT Manager
On the Roadmap
The success set up a clear next phase: predictive models for management control, production-process control dashboards (covering dispatch, quality control and more), tailored client itineraries, and a nationwide rollout of the platform across every branch.
